OUR CUSTOMER REVIEWS

SALES

5.0

SERVICE

4.0

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

340 ratings and 239 comments received in the last 90 days.

03 February 2026

Shaun who I dealt with was very helpful and very friendly.

01 February 2026

The car I bought was in the showroom and ready to pick up a week later,exceptional service from start to finish

28 January 2026

Kept up to date with delivery of car.

28 January 2026

Very helpful staff , delighted with my new car amazing drive do miss the heated steering wheel , nothing like seeing a beautiful car in a showroom love the colours & trim that's the best way to sell a car

27 January 2026

Always kept up to date

27 January 2026

Helpful service from Luke Todhunter, including securing me a second physical key.

27 January 2026

The worst experience on delivery. Henry provided an amazing service to start. All fine till collection and then was quite possibly the worst experience. Conned, trapped and then a Matthew comes out to say we had 2 options which he is now disputing.

26 January 2026

From start to finish, friendly and welcoming. Kept informed and updated throughout the process. Sean Mercer was fantastic with me. He was always smiling, patient, and very helpful, he made my experience with the whole process a breeze!

25 January 2026

From start to finish Luke was great! Professional, helpful and always answered any of my queries straight away. He told me to get in touch if I had any more questions, great customer service, thanks Luke ??

25 January 2026

Service was seamless and easy

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04 February 2026

Milly was very polite and booking in was very quick and smooth.

04 February 2026

Booking the car in was very easy I was greeted at the front door by the lady receptionist who guided me through check in and informed me of the work taking place on my car. Millie who was my point of contact kept me informed and on collecting my car.

04 February 2026

Quickly seen and on our way

04 February 2026

Emma Vincent was professional and courteous throughout. She kept me informed and ensured that my car was completed ahead of time. Amazing - thank you. A credit to BMW!

03 February 2026

Hi ,I was a bit disappointed in the fact that my vehicle was at BMW Warrington workshop for two weeks prior to Xmas ,and as soon as I had it back I had to rebook it in for my brakes to be fixed .it was very inconvenient loosing agat

03 February 2026

The initial booking experience was awful however given Radcliffe's efforts to ensure a quick turnaround I'm content with the outcome.

03 February 2026

Good reception, early work requested. Ongoing update. Work discussed with a service engineer. Plus car cleaned. Good overall experience.

02 February 2026

Very friendly staff and helpful, showing they care which is what matters

02 February 2026

Poor communication with customer; had to ring 3 times to get info and was not given clear date for picking up car. Random texts/emails sent with incorrect info.Seemed like any claims on insurance are treated as 2nd class customers! Bumper took 3wks!!

02 February 2026

Really quick and efficient

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Contact us

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Our contact details

FIND Halliwell Jones Warrington BMW

Address

  • Winwick Road, Warrington, Cheshire, WA2 8HY

Opening Hours

  • Mon–Fri:08:30 - 18:30
  • Sat:09:00 - 17:00
  • Sun:11:00 - 16:00

Phone

  • 01925 248000
Map
Areas served

Warrington as well as surrounding areas including St. Helens, Wigan, Widnes and Runcorn

View map

Address

  • Winwick Road, Warrington, Cheshire, WA2 8HY

Opening Hours

  • Mon–Fri:08:00 - 17:30
  • Sat:08:00 - 12:30
  • Sun:Closed

Phone

  • 01925 248000
Map
Areas served

Warrington as well as surrounding areas including St. Helens, Wigan, Widnes and Runcorn

View map

Address

  • Winwick Road, Warrington, Cheshire, WA2 8HY

Opening Hours

  • Mon–Fri:08:30 - 17:30
  • Sat:08:30 - 12:30
  • Sun:Closed

Phone

  • 01925 248000
Map
Areas served

Warrington as well as surrounding areas including St. Helens, Wigan, Widnes and Runcorn

View map

Address

  • Winwick Road, Warrington, Cheshire, WA2 8HY

Opening Hours

  • Mon–Fri:08:00 - 18:00
  • Sat:08:00 - 12:30
  • Sun:Closed

Phone

  • 01925 248000
Map
Areas served

Warrington as well as surrounding areas including St. Helens, Wigan, Widnes and Runcorn

View map

Address

  • Winwick Road, Warrington, Cheshire, WA2 8HY

Opening Hours

  • Mon–Fri:08:30 - 17:30
  • Sat:Closed
  • Sun:Closed

Phone

  • 01925 248000
Map
Areas served

Warrington as well as surrounding areas including St. Helens, Wigan, Widnes and Runcorn

View map