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ABOUT HALLIWELL JONES WARRINGTON

Welcome to Halliwell Jones Warrington.

Meet the team

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Sam Leslie

BMW New Car Sales Manager

  • Years in the company

Carl Owens

New Car Sales Executive

Matthew Higgins

New Car Sales Executive

Melanie Gill

New Car Sales Executive

Matthew Turner

New Car Sales Executive

Anthony Chisnall

BMW iSpecialist

Gwyn Jones

Used Car Sales Manager

Chris Ratcliffe

Used Car sales Executive

Nick Wilson

Used Car Sales Executive

David Bevan

Used Car Sales Executive

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

A car was provided while the work was carried out on my vehicle and again the staff made sure I was comfortable with the vehicle before I drove away.

Service

Very satisfied with the work carried out but again rather pricey.

Service

on my-way home from dealership the E,R,V warning, flashed up on the dash had to return to dealership to rectify the fault the vehicle was taken in for this is the second time i have had to take my vehicle back due to issues not been rectified

Service

although they did not fix the fault, they explained the tests they had completed and advised the part was on back order, the fault itself is very frustrating, Connected drive unit reset randomly

Service

I have been a customer of Halliwell Jones for 15 years,now on my 4th BMW,which is testament to itself.My experience is the cars are cost effective,proving to be reliable over 35,000miles per annum.

Service

A fantastic experience at Halliwell Jones, they cannot do enough to satisfy the customer in this BMW centre - excellent.

Service

Great service, kept informed at all stages.

Service

My car had some work carried out at Warrington and given back to me, During a journey to my customers in Hull which was a week after picking up my car from Warrington, the car had to be recovered and taken to BMW in Hull and major work carried out

Service

The fault was diagnosed and repaired quickly and a high car was provided while it was in the garage.

Service

Very relaxed and friendly, but efficient employees

Service

Car was done on time and cleaned inside and out. Great service

Service

Carried out service in 2 hours and called me when ready

Service

Easy to book car in, service personnel very friendly and helpful and car returned clean and polished

Service

Great customer service, and the video of the underside of the car and the tyre condition is very useful and informative

Service

Very welcoming and friendly. Great levels of customer service

Service

Excellent service

Service

very professional service, was well looked after

Service

Excellent service and advice from Matthew from our first discussion / meeting, which was faultless through to the car collection.

Service

I've been a customer of Halliwell Jones for years and after recently visiting other dealerships, it put into perspective, just how good the staff at Halliwell Jones are. Friendly, courteous and knowledgable. Highly recommended.

Service

When selling tyre and alloy insurance for £500 you should notify customers that no courtesy car is available as part of the insurance, I was completely surprised when told my car would be off the road for 5 days,

Service

Having to wait to get appointment

Service

Once again all down to way in which we are treated and the car is treated as well

Service

Gave a flexible time to drop car off making it a no rush to get there at such an early time.

Service

I have been purchasing from Halliwell Jones Warrington for a number of years and when I arrange for my vehicle to be serviced I am always confident that I will be made welcome and the work will be done quickly and efficiently.

Service

Efficient service and friendly staff

Service

As above excellent communication and service

Service

Professional service

Service

polite staff, excellent work

Service

Good customer service

Service

Very expensive for an oil change

Service

Original booking was cancelled for reasons I am not aware of and hastily rearranged date meant no courtesy car available.

Service

As above

Service

Always good service from counter staff which bodes well towards mechanical work.

Service

Booked in quickly and ready before time

Service

Was told that an assessment for minor scratch damage would be carried out and a repair quote emailed in 24 hrs. Am still waiting for it and am now looking elsewhere.

Service

Excellent service

Service

Excellent service and done in a fast time

Service

Although Paul McLaine was superb in his dealings and arranged a price to suit I think the price of servicing is very expensive.

Service

Good service and friendly atmosphere.

Service

Andy Hughes the service manager kept me updated, and was very helpful

Service

I have been extremely impressed by the service I have received over recent months from Halliwell Jones BMW Warrington and Chester and also Halliwell Jones Mini Chester both at point of vehicle sale and also after sales service.

Service

Price given when car was dropped off. All staff are excellent and a credit to bmw

Service

The whole procedure of having a service on my 5 series was perfect.

Service

Service completed quickly and efficiently

Service

I was given options and explanations

Service

Was given excellent custome service.

Service

Confusing information given about tyre conditions

Service

From booking my car in to being kept up to date with what’s needed and collection of the vehicle I felt that the staff cared.

Service

Easy, simple, taxi paid

Service

Friendly, polite and professional

Service

A smooth efficient service delivered by nice people

Service

Always room for improvement,

Service

I could carry on with my work in the showroom using my laptop and free wifi - thus not losing a day for the service.

Service

pre booked a waiting time so knew i could have a drink and have a stress free wait

Service

From time of making service appointment to picking car up Adele free

Service

Although they responded well they were responsible for damaging two tyres

Service

On arrival made welcome and servicing process very good.

Service

Everything was very easy and straightforward the car was finshed earlier than expected, which was helpful on the day.

Service

superb all round

Sales

Professional, friendly and knowledgeable staff.

Sales

Love the car. Was kept up to date throughout

Sales

I love my x6 m50 car and the option to swap for a new vehicle of the same type was a no brainer - 3 year warranty etc.

Sales

We got the car we wanted at a great price. The sales team worked hard for us.

Sales

Would have been the usual 5 star. Only I don’t like the having to finalise all the settlement of finance and collection of my old car! Trade in would have been less stressful

Sales

Delivered what was agreed in a very professional manner.