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ABOUT HALLIWELL JONES WARRINGTON

Welcome to Halliwell Jones Warrington.

Meet the team

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Sam Leslie

BMW New Car Sales Manager
  • Years in the company

Nigel Mckay

Business Manager
  • Years in the company

Carl Owens

New Car Sales Executive
  • Years in the company

Matthew Higgins

New Car Sales Executive
  • Years in the company

Melanie Gill

New Car Sales Executive
  • Years in the company

Matthew Turner

New Car Sales Executive
  • Years in the company

Anthony Chisnall

BMW iSpecialist
  • Years in the company

Robert Woodward

Corporate Sales Manager
  • Years in the company

Gwyn Jones

Used Car Sales Manager
  • Years in the company

Keith Crummey

Business Manager
  • Years in the company

Greg Etchells

Used Car Sales Executive
  • Years in the company

Chris Ratcliffe

Used Car sales Executive
  • Years in the company

Nick Wilson

Used Car Sales Executive
  • Years in the company

David Bevan

Used Car Sales Executive
  • Years in the company

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Friendly and I was not waiting

Service

pre booked a waiting time so knew i could have a drink and have a stress free wait

Service

From time of making service appointment to picking car up Adele free

Service

On arrival made welcome and servicing process very good.

Service

Although they responded well they were responsible for damaging two tyres

Service

Everything was very easy and straightforward the car was finshed earlier than expected, which was helpful on the day.

Service

The team at Halliwell Jones Warrington have been a pleasure to do business with and always seem to put customer service first

Service

I was kept informed and even sent a video of an issue that cropped up.

Service

Please call 01925 851786 for the answer

Service

Similar to above not just another customer

Service

Parking, parking, parking. Seriously need to address this situation at Warrington. Absolute nightmare trying to park anywhere. Otherwise it would of been 5 stars

Service

I usually get my car serviced at your Wimslow branch, however your Warrington branch not only rectified the issue with the car, but explained the issue clearly and cleaned the car much better than Winslow did.

Service

Great customer service and pleasant surroundings

Service

Good service and friendly attitude

Service

I put Fairly as every time you ring for a quote on say a MOT, a service, part the price differs to online or other Halliwell Jones outlets

Service

There were no issues with the car apart from tyre valave corrosion - which was dealt with under warranty.

Service

Wrong tyre tread depth figure on report

Service

Staff are polite and efficient and more than willing to help resolve issues that arose.

Service

Pleasant staff, car was ready before the time they had estimated to be ready

Service

Paul McClaine, David Fairclough, Kylie Mellors & colleagues in service

Service

As above really. Extremely helpful staff and the service was completed quickly.

Service

it is usually a good experience dealing with Halliwell Jones

Service

Tyre repair was an option not explained. No windscreen wipers or tyres in stock. Tracking / wheel alignment option not explained.Pick up and drop off service worked well.

Service

It was done in the time they said without any issues

Service

Price of tyres could be cheaper

Service

The car returned with 2 new tyres, minus the dust caps on the new wheels...

Service

Great people, great service, poor value for money.

Service

I normally use Mr Dave Fairclough as point of contact when I arrange a service, any repairs or MOT. He is always courteous, I find him to be very helpful when I have a problem with the car and need advise to what kind of repair/service required.

Service

Very efficient

Service

Very polite, very professional and very efficient. They always valet my car after any work and always do their best to help in any way they can.

Service

Was keep well informed

Service

Halliwell jones waived their investigation fee, the work was carried out well (I was worried that there might be some rattles, but there are none). The car was valeted and a mismatching dust cap replaced before the car was returned to me.

Service

the experience was hassle free due to the sales person I was dealing with

Service

The vehicle still appears to be pulling to the left after new brakes, disks and tyres.

Service

Fault is still happening

Service

Ready on time, all work done

Service

See previous answer. At the service desk the representatives couldn't have been more helpful or indeed knowledgeable

Service

I’ve used other centres and I will not go anywhere else from now on, HWJ is by far the best one i’ve used!

Service

The mot and video provided was very reassuring

Service

Dominic was very helpful and positive in regards to a few unexpected glitches

Service

I have used them many times and I feel they are interested ,do a good job keeping you informed of any changes you. Eyed to be aware of.

Service

Problem fixed. Health check carried out on the car. Car washed prior to return.

Service

Good friendly expert advice

Service

See above. The collect and return service is much appreciated

Service

No problems

Service

Kept informed the whole stage of the service

Service

I’ve given this score just for one little reason. I was contacted about end of warranty service just a week before it ran out. Only one appointment was the Friday. If I was in work I wouldn’t of made it,subsequently forcing me to pay after that date

Service

Assistant gave a quote for several vehicles both new and used to help with oyr decision on a new car

Service

again a pleasent reassuring experiance

Service

I was able to wait for my car to be serviced in comfort and great facilities for me to use

Service

The chap pulled out all the stops to get me the correct tyre for my car even when they did not have it in stock

Service

All staff very helpful. James kept in regular contact to ensure I was up to date. My experience was very relaxed and explained thoroughly, not pushy in any way. The car was built before expected date which is a bonus.

Service

Always go above and beyond what is required. Had a problem with a marked leather seat. It was perfect after the service and valet.

Service

The BMW, Mini sales, service and body shop at Halliwell Jones in Warrington all offer, professional, efficient and helpful services in a friendly and comfortable environment.

Service

Ecellent service and very professional

Service

Staff are very friendly and helpful. My car was ready at the agreed time and the work had been completed perfectly.

Service

Liked on line booking system, car ready when requested

Service

One fault/issue is still not fixed

Service

You didn't fix all of the issues that I reported

Service

I have had to go back several times with same problem. All beit the problem was intermittent but Matt Smith with help of myself locating the spot, seems to have fixed it for now.

Service

Friendly and helpful service - vehicle returned in excellent order

Service

Friendly advice and excellent workmanship

Service

You earned it

Service

Super overall job completed within set time

Service

Very focussed team that goes the extra distance to deliver what the customer wants.

Service

Extremely fast and considerate response. My problem was a broken tailgate strut, dealt with under warranty. The broken strut left the tailgate fully open and the car therefore undrivable. From call to fixing and back on the road took circa 6 hrs.

Service

No problems

Service

Their service guys especially Dave Fairclough , are all excellent

Service

just from start to finish very adapting to my needs and the hurdles that arose where ironed out asap

Sales

Everyone at the centre was very helpful from the receptionist to the business manager.

Sales

Collection suite door not working so done in carpark

Sales

Good service. Slightly frustrating going through VT process on old vehicle.

Sales

This is the second car I have purchased new from BMW and I would not have done this if the first had been an issue. The second was as simple and smooth.

Sales

Craig was great with my self. andbrother who also purchased a vehicle with mobility top notch guy very help full in helping us with vehicle we wanted could not ask fore more

Sales

Faultless service right up to collection

Sales

As question 1

Sales

I would have expected the centre to have known about the problems when ordering a spare wheel. Other than that they were excellent

Sales

always good, about the 5th car I have bought from them