Loading...

ABOUT HALLIWELL JONES WARRINGTON

Welcome to Halliwell Jones Warrington.

Meet the team

0 items found Done
  • No filters have been added

No news found with your current search criteria.

Sam Leslie

BMW New Car Sales Manager

  • Years in the company

Carl Owens

New Car Sales Executive

Matthew Higgins

New Car Sales Executive

Melanie Gill

New Car Sales Executive

Matthew Turner

New Car Sales Executive

Anthony Chisnall

BMW iSpecialist

Gwyn Jones

Used Car Sales Manager

Chris Ratcliffe

Used Car sales Executive

Nick Wilson

Used Car Sales Executive

David Bevan

Used Car Sales Executive

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

As above excellent communication and service

Service

Professional service

Service

Having trusted the service centre to carry out a simple oil change service, my car was returned to me with a fault. Part of the intercooling assembly had not been fixed into place after a spark plug change. Does not fill you with confidence.

Service

Good customer service

Service

polite staff, excellent work

Service

Very expensive for an oil change

Service

Original booking was cancelled for reasons I am not aware of and hastily rearranged date meant no courtesy car available.

Service

As above

Service

Always good service from counter staff which bodes well towards mechanical work.

Service

Booked in quickly and ready before time

Service

Was told that an assessment for minor scratch damage would be carried out and a repair quote emailed in 24 hrs. Am still waiting for it and am now looking elsewhere.

Service

Excellent service

Service

I have been extremely impressed by the service I have received over recent months from Halliwell Jones BMW Warrington and Chester and also Halliwell Jones Mini Chester both at point of vehicle sale and also after sales service.

Service

Andy Hughes the service manager kept me updated, and was very helpful

Service

Excellent service and done in a fast time

Service

Good service and friendly atmosphere.

Service

Although Paul McLaine was superb in his dealings and arranged a price to suit I think the price of servicing is very expensive.

Service

Price given when car was dropped off. All staff are excellent and a credit to bmw

Service

The whole procedure of having a service on my 5 series was perfect.

Service

Service completed quickly and efficiently

Service

I was given options and explanations

Service

Was given excellent custome service.

Service

Confusing information given about tyre conditions

Service

From booking my car in to being kept up to date with what’s needed and collection of the vehicle I felt that the staff cared.

Service

Easy, simple, taxi paid

Service

Friendly, polite and professional

Service

A smooth efficient service delivered by nice people

Service

Always room for improvement,

Service

I could carry on with my work in the showroom using my laptop and free wifi - thus not losing a day for the service.

Service

pre booked a waiting time so knew i could have a drink and have a stress free wait

Service

From time of making service appointment to picking car up Adele free

Service

Although they responded well they were responsible for damaging two tyres

Service

On arrival made welcome and servicing process very good.

Service

Everything was very easy and straightforward the car was finshed earlier than expected, which was helpful on the day.

Service

I was kept informed and even sent a video of an issue that cropped up.

Service

Please call 01925 851786 for the answer

Service

Similar to above not just another customer

Service

Parking, parking, parking. Seriously need to address this situation at Warrington. Absolute nightmare trying to park anywhere. Otherwise it would of been 5 stars

Service

I usually get my car serviced at your Wimslow branch, however your Warrington branch not only rectified the issue with the car, but explained the issue clearly and cleaned the car much better than Winslow did.

Service

Great customer service and pleasant surroundings

Service

Good service and friendly attitude

Service

There were no issues with the car apart from tyre valave corrosion - which was dealt with under warranty.

Service

I put Fairly as every time you ring for a quote on say a MOT, a service, part the price differs to online or other Halliwell Jones outlets

Service

Wrong tyre tread depth figure on report

Service

Staff are polite and efficient and more than willing to help resolve issues that arose.

Service

Pleasant staff, car was ready before the time they had estimated to be ready

Service

Paul McClaine, David Fairclough, Kylie Mellors & colleagues in service

Service

As above really. Extremely helpful staff and the service was completed quickly.

Service

it is usually a good experience dealing with Halliwell Jones

Service

Tyre repair was an option not explained. No windscreen wipers or tyres in stock. Tracking / wheel alignment option not explained.Pick up and drop off service worked well.

Service

It was done in the time they said without any issues

Service

Price of tyres could be cheaper

Service

The car returned with 2 new tyres, minus the dust caps on the new wheels...

Service

Great people, great service, poor value for money.

Service

I normally use Mr Dave Fairclough as point of contact when I arrange a service, any repairs or MOT. He is always courteous, I find him to be very helpful when I have a problem with the car and need advise to what kind of repair/service required.

Service

Very efficient

Service

Was keep well informed

Service

Very polite, very professional and very efficient. They always valet my car after any work and always do their best to help in any way they can.

Service

Professional, friendly and knowledgeable staff.

Sales

Love the car. Was kept up to date throughout

Sales

I love my x6 m50 car and the option to swap for a new vehicle of the same type was a no brainer - 3 year warranty etc.

Sales

We got the car we wanted at a great price. The sales team worked hard for us.

Sales

Would have been the usual 5 star. Only I don’t like the having to finalise all the settlement of finance and collection of my old car! Trade in would have been less stressful

Sales

Delivered what was agreed in a very professional manner.

Sales

just from start to finish very adapting to my needs and the hurdles that arose where ironed out asap

Sales

Everyone at the centre was very helpful from the receptionist to the business manager.

Sales

Collection suite door not working so done in carpark

Sales

Good service. Slightly frustrating going through VT process on old vehicle.

Sales

This is the second car I have purchased new from BMW and I would not have done this if the first had been an issue. The second was as simple and smooth.