They explained what would happen - and it did happen

As above kept in the loop regarding my recent repair

easy to deal with ,very quick to book in and keep me updated on my car

Happy with the standard of service.

Friendly and efficient

Did everything I would have expected/wanted

Job completed very satisfactory

Waiting for over an hour than advised collection time.

Great staff. Helpful to the extreme

See previous complaint, plus general lack of care

Excellent customer service.

they took the car in a replaced spark plug coil packs job very well done

The car was ready for me at the time agreed.

Very timely and communication was great.

The time taken to complete a full service, brakes service and MOT was less than I had been quoted. So the experience exceeded my expectations. Everything was very well organised. The explanation afterwards was excellent too.

Craig the salesman was totally professional, from start to finish he was very knowledgeable, explained the finance in layman terms, very happy with my experience

Great service with quotes provided for optional (advisory) MOT work which were competitive.

Obliging,courteous people delivering first class service.

Excellent customer service provided by Andy!

Because I got my car back all done and nice and clean

Experienced, knowledgeable staff and overall excellent service. The car was returned very clean after a mini valet.

Again professional service

Great service! David Fairclough was brilliant and even when things went wrong he went above and beyond. Thank you

Happy

Dave Faurclugh couldn't do enough. Efficient , friendly and obliging. A real role model

Felt like I was getting personal service and everything went to plan - hassle fee! David Fairclough in the service team is a great ambassador for Halliwell Jones and for the brand.

Very nice lady booked car in, answered all of my questions, rang me as soon as car ready and delivered car to showroom door cleaned and serviced.

Everything was explained and done in a satisfactory manner

Again very pleased with the sales guy Carl Owens. And looking forward to collecting my new car.

Very professional and honest

BMW Warrington have excellent communication.

Service was excellent. I dropped in as I had an immediate issue on the way to work and was accommodated and problem sorted. The lady who looked after me kept me informed throughout the day with the analysis and the remedy and it was ready to collect

Would've been 5, but I needed to remind staff that my car was ready after I received a TEXT saying it was ready for 12:15. When prompted staff were accommodating.

Excellent customer service

Very efficient ,will keep you informed of costs and progress

The purchase of the car was done very smoothly and the handover was excellent

easy to get answers to any questions, pleasant manner, great service

Good service and understanding staff

All smoothly done date given was date received three weeks later with no hitches and kept informed throughout process

My sales rep kept me well informed, very polite and approachable.

The salesman - James was excellent

We were given an excellent option and are extremely pleased with our purchase

From start to finish amazing experience

Excellent customer service

No hard sell, informative and made the process easy

Carl Owens my sales man was very helpful