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ABOUT HALLIWELL JONES WARRINGTON

Welcome to Halliwell Jones Warrington.

Meet the team

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Sam Leslie

BMW New Car Sales Manager

  • Years in the company

Carl Owens

New Car Sales Executive

Matthew Higgins

New Car Sales Executive

Melanie Gill

New Car Sales Executive

Matthew Turner

New Car Sales Executive

Anthony Chisnall

BMW iSpecialist

Gwyn Jones

Used Car Sales Manager

Chris Ratcliffe

Used Car sales Executive

Nick Wilson

Used Car Sales Executive

David Bevan

Used Car Sales Executive

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

The new booking in system for the keys was very quick and clean/easy.

Service

100% satisfaction, I was delighted with the service.

Service

Everything went extremely smoothly

Service

Again communication from Service Manager who fully explained everything

Service

Very professional service received

Service

They were fast and efficient at sorting the issue with the vehicle and customer support I could not fault. Kept me informed with regular updates. The whole experience was seemless and customer focused throughout.

Service

You the best

Service

Same as obove

Service

Great service from start to finish. Looked after the car. Really impressed.

Service

Immaculate place and very professional.

Service

As above

Service

Fantastic, very efficient.

Service

Quick service

Service

As per the comments supplied above.

Service

The experience was very positive and completely hassel free.

Service

The best

Service

Talked through every step, explained faults and costs etc

Service

All brill apart from losing phone connection and the need to reset SatNav.

Service

The service experience at BMW is fantastic. Health check video's are provided, with progess notifications received from the BMW team. The service process is faultless.

Service

Very professional and efficient. Kept me informed at every step.

Service

Paul Lancelott kept me up to date with the problems with my car and what they were doing to rectify the problems. Even sorting a courtesy car while my car was in the garage.

Service

Everything went smoothly and on time.

Service

Very satisfied with the method they handled everything everything was in place for the COVID-19 very professional

Service

Paul in service dept, went to hunt down my car on collection as the self service machine has a glitch! Very helpful and courteous. This is the same service on every occasion of service. Thank you. Sue

Service

Staff were helpful and went out of their way to assist you

Service

All good

Service

Nothing is to much trouble

Service

Car drop off and pick up very efficient. Rang and kept me informed of what was going on

Service

As ever, top service , problem identified and resolved quickly and they then allowed me to collect the car some two days later to suit me

Service

Very helpful and very efficient

Service

Super service and the self check in made me feel really comfortable and I was able to self check out too.

Service

Courteous staff even though it was obvious current climate putting pressure on staff alike due to resource etc....

Service

Kept informed of what was going to be attended to.

Service

Staff were helpful and knowledgeable

Service

Key handover is a very good working system.

Service

We received a great service at a more reasonable price than we have been quoted in the past.

Service

Excellent service

Service

Faultless for the service and speed, wonderful hire car, nice to get a 3 series instead of a Mini i used to get in stoke

Service

Great communication throughout. Lovely friendly staff. Really easy to use check in/check out self service machines.

Service

.

Service

xx

Service

From booking the service visit through to completion the process was simple, smooth and efficient.

Service

All arrangements were followed, the key delivery system worked, the messaging both by text and then in conversation on the phone went without a hitch and all planned procedures were carried out on the car.

Service

As above

Service

Social distancing procedures were in place

Service

Fixed faulty window by replacing motor and also cleaned car

Service

Excellent Organisation and procedure in what is a difficult time

Service

Excellent service

Service

Friendly, fast, reliable service.

Service

Car cleaned really well

Service

Very professional quick and value for money

Service

I got a much earlier slot than Williams had quoted and the work was carried out quickly.

Service

Looks like a good job was completed. HJ Warrington did ring me several times to inform me of the situation and updates etc.

Service

No complaints.

Service

Good communications, helpful staff.

Service

Excellent Service from Sue and Andrew, keeping me informed of progress. While I was waiting to be collected I had a nice little chat with one of the service gentleman about stars and space, just his enquiry are you ok was very nice !

Service

I came away, without issue and felt that I had received excellent attention and service

Service

Kept me up to date with progress of my car and everything ran smoothly

Service

Car was cleaned and service was done as expected. Always think that Halliwell Jones treat customers very well

Service

No problems from drop off to collection

Service

prospects for the future

Service

Such an ease to deal with from start to finish, Paul was excellent in keeping me informed all throughout visit informing me of additional work required and the items that were covered under warranty,

Service

service desk colleagues are a pleasure to deal with

Service

Great service, staff on service desk

Service

Made to feel welcome while I waited for the service to be done. Like the video run through of the car ... and the personal walk through of what was done.

Service

got the date and the time and the quick turnround I asked for

Service

No issues, good covid safe drop off and collection

Service

Very friendly and efficient service

Service

So Professional

Service

Simple to book in, drop vehicle off for work and pick up. Staff on site were very pleasant.

Service

Excellent really helpful guy who kept in touch with me throughout. Great experience

Service

Good Covid precautions - all went as it should

Service

great to get a text showing the mechanic checking my car over

Service

Very safe with covid measures and good updates given and friendly staff.

Service

Good comms. Arranged hire car for me efficiently.

Service

Matthew and the team worked hard to get us the car we wanted at a price which was suitable to us

Sales

First Clazss

Sales

Within a Fifteen minutes of entering the showroom, to meeting Elizabeth, I placed a cash order.

Sales

Everything went as planned although the Covid restrictions were a slight hindrance.

Sales

Paul Clegg- Halliwell Jones Warrington was lovely and kept us updated on the vehicle

Sales

The salesman explained the options and costs in great depth, kept me continuously updated with how my car is progressing through order and manufacture and assured me about any of the Covid-19 restrictions and Brexit wouldn't affect delivery

Sales

Excellent

Sales

Mathew Turner handled a difficult situation exceptionally well and deserves credit. He did everything he could to smooth all the problems and delays. He was outstanding.

Sales

Good service

Sales

helpful and professional all the time

Sales

Really good service , all promised dates upheld and the purchase of my new car was effortless and seamless

Sales

At Halliwell Jones I have always been treated with great care.

Sales

I think I asked every question possible and Paul was able to answer or look into it

Sales

Mathew the young guy serving us was helpful and polite

Sales

The experience was as good as can be considering the challenges due to Covid. I know that were the circumstances different, the experience would have exceeded my expectations thanks to James.

Sales

we were very satisfied