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Car cleaned really well
Friendly, fast, reliable service.
I got a much earlier slot than Williams had quoted and the work was carried out quickly.
Looks like a good job was completed. HJ Warrington did ring me several times to inform me of the situation and updates etc.
I came away, without issue and felt that I had received excellent attention and service
Kept me up to date with progress of my car and everything ran smoothly
Excellent Service from Sue and Andrew, keeping me informed of progress. While I was waiting to be collected I had a nice little chat with one of the service gentleman about stars and space, just his enquiry are you ok was very nice !
Good communications, helpful staff.
Car was cleaned and service was done as expected. Always think that Halliwell Jones treat customers very well
No problems from drop off to collection
prospects for the future
Such an ease to deal with from start to finish, Paul was excellent in keeping me informed all throughout visit informing me of additional work required and the items that were covered under warranty,
service desk colleagues are a pleasure to deal with
got the date and the time and the quick turnround I asked for
Made to feel welcome while I waited for the service to be done. Like the video run through of the car ... and the personal walk through of what was done.
Great service, staff on service desk
No issues, good covid safe drop off and collection
Very friendly and efficient service
Simple to book in, drop vehicle off for work and pick up. Staff on site were very pleasant.
Excellent really helpful guy who kept in touch with me throughout. Great experience
great to get a text showing the mechanic checking my car over
Good Covid precautions - all went as it should
Very safe with covid measures and good updates given and friendly staff.
Good comms. Arranged hire car for me efficiently.
Everything went as expected.
From the first phone call from BMW to my picking up my own vehicle the staff were very helpful
Booked in for MOT ; revieved a phone call when car was ready to pick up ,,
Video summary was very clear and helpful
It was easy to book in over the phone. The Covid safe arrangements worked well. The work was done well. What's not to like.
Service was excellent and professional
All stages from arranging service to collecting it later were done with efficiency. I hesitate to state this but the cost was also reasonable.
Because we were completely satisfied with our service
Again from above booked in for wrong times told wrong information and tried to be lied to etc
Sorted problem out quickly and efficiently
The work was completed on time and communication from the service centre was excellent.
Ease of booking
Very good service and washed car to.
the manager went over and above for us when we had a problem
Efficient and staff available to help if required.
Super service and communication.
Only in for MOT but video check carried out. Peace of mind before MOT
It was a recall item and everything went as planned, booked and delivered.
Looked after very well by service advisor (Paul Lancelott)
Always receive a consistent high level of service which is why I continue to use HJ.
Brilliant kept me informed of what was happening through my wait for my car
The car's fault was rectified promptly and we were informed well in advance what the fault was and when we could get the car back.
Very professional service
I have been with HJ Warrington for 5 years now and have received good service from them.
Always efficient and courteous.
Kept up to date at all time as it was a warranty job on rear indicator lights fault
The whole booking in and service process was straight forward and trouble free.
The salesman explained the options and costs in great depth, kept me continuously updated with how my car is progressing through order and manufacture and assured me about any of the Covid-19 restrictions and Brexit wouldn't affect delivery
Paul Clegg- Halliwell Jones Warrington was lovely and kept us updated on the vehicle
Mathew Turner handled a difficult situation exceptionally well and deserves credit. He did everything he could to smooth all the problems and delays. He was outstanding.
helpful and professional all the time
Really good service , all promised dates upheld and the purchase of my new car was effortless and seamless
At Halliwell Jones I have always been treated with great care.
I think I asked every question possible and Paul was able to answer or look into it
The experience was as good as can be considering the challenges due to Covid. I know that were the circumstances different, the experience would have exceeded my expectations thanks to James.
Mathew the young guy serving us was helpful and polite
we were very satisfied
Staff where knowledgable, easy to talk to and welcoming.
The salesman 'Anthony' was extremely professional, helpful and patient as my father has dementia who we got the mobility vechicle for! He is an asset to BMW Warrington and a true example! Deserves a big well done! A fantastic, credible young man xx
Delivered when it was supposed to be and quite an easy and painless process.
Dealt with Paul Clegg for the last 6 /7 years. He makes everything straight forward, excellent service.
Everything has been explained to me in depth and I knew where the car was up to every step of the way.
From start to finish everything was great.
Everything was very professional from start to finish with no pressure and an understanding of current worldly pressures.