"Thought dealer was very good. Paul was great and very helpful. Overall experince was really good and a nice touch to make picking the car up a very enjoyable experience."

"as usual, Halliwell Jones staff dealt with everything in a friendly and professional way"

"My thanks to steve Brown and Scott Hamilton"

"I didn't speak to anyone at Halliwell Jones. I decided on a spec and they ordered it without discussion"

"The service received was extremely professional without being pushy"

"Welcoming, Realxing, No Pressure."

"Friendly and efficient service with a smile. I was kept fully informed on the progress of the building of the car and they were very flexible in the arrangements for picking up the car. Excellent service."

"10 10 for the handover process."

"did everything in their power to resolve late delivery. very happy with their response."

"Only problem was delay in getting my car to Halliwell Jones, it took nearly 2 weeks."

"Carl Owens went above and beyond in ensuring that the whole process was completed effectively. This included both pre and post sales service."

"I was regularly kept up to date with the estimated delivery of my new BMW"

"Steve the financial guy was really helpful and friendly."

"All staff at the garage were extremely helpful as was the delivery driver."

"very pleased"

"Selling of my car was easily transacted and a very fair price offered. Ordering a new car was painless."

"First class staff all round"

"Overall i was very happy with the service."

"As i have lost my husband i felf at easy visiting the dealership, they made me feel comfortable and looked after my needs and i felt confident leaving knowing i had left with what i wanted."

"This is the twelveth BMW I have purchased from Halliwell Jones and the service I receive from the team there is absolutey brilliant and would recommend them to all my friends and family."

"it was excellent plenty of follow up and communication"

"Garry at Halliwell Jones did a superb job. The showroom was pristine and the unveiling of the car was beyond the call of duty"

"Carl Owen was fantastic and indeed everyone. Can't mention all names"

"Halliwell Jones are a prime example of how a dealer and customer partnership should work, they are like family"

"A very smooth process. James Kelly helped me select the right model and accessories.Nothing was too much trouble."

"The purchasing experience at Warrington BMW was a delight throughout."

"Excellent communication with seller made up with car superb"

"Please make my comments freely available to them for there kind efforts and care"

"Carl Owens was absolutely super he couldn't do enough for us."

"I had to wait longer than i wanted to get a lift home."

"Everything seems fine. It was collected on time and delivered back on time."

"The staff were very effective, but it took a long time for the part to arrive."

"The staff in the service department are excellent."

"A very attentive customer service department"

"I have always been impressed by the professional service I have received at Halliwell Jones and I will continue to purchase my vehicles from them."

"Was not kept upto date."

"The tyre was worn on the edge and had to be replaced. The first tyre was replaced very early."

"Had to return back as there was excessive travel on the brake pedal."

"The repair was carried out promptly and they kept in touch with the process, most impressed with all members of staff"

"So far OK"

"2nd BMW serviced here . Good service meant I got 2nd BMW"

"I had to pay for the labour charges."

"The dealer did not rebalance the front wheels on the car as requested. On collection of the car I had a chat with the service desk as this had not been done and no explanation given as to why this had not been done, although I had been charged."

"Fast, effecient and professional"

"Very attentive and symathetic to my problem.Matt Smith who accompanied me on the test drives was very professional and eager to please"

"I found oil all over my steering wheel and seat when I got my vehicle back which I was not happy with."

"they are very good and very helpfull"

"Courtesy car had been booked but I was advised this could not be put on my company insurance and must pay £15 to cover to which I was not happy with ."

"The dealer is and has in the past been most helpful in all questions regarding my car it's servicing and testing."

"I dropped the car off 8am Monday expecting to get it back later that day. Due to a number of factors i.e. having to order in replacement parts, raise PUMAs I did not get the car back until 5pm Friday. This was a massive inconvenience to me"

"Great customer service, courtesy car provided whilst my own car was being sorted"

"Not happy about having to pay for a 1200 mile service ,I'm sure the car should be able to perform better. Whatever happen to fit for the purpose at trading standards This car isn't It's a disgrace, would of been better priced in new cost of car."

"I felt I was messed around with what should have been a simple straight forward job. I wont go to the dealership again."

"They go out of their way to support you."

"Really happy there were able to fit me in last minute."

"Very helpful, service and customer care the best I have experienced anywhere."

"No comment made by customer"

"Very happy with the service that I received."

"Reported fault 1st gear jumping out this was not found by the engineers. Head engineer had to go out with me to find problem. Still waiting for communication on when the problem will be solved. Not happy with the communication and the diagnosis."

"The service was first class, the work was done within four hours at short notice and the car was well valeted"

"I needed some new rear tyres. Thety charged approx. £750.00 which I thought was quite a lot."

"They were brilliant. Free wifi in the cafe was also very good it allowed me to keep working."

"The dealership was good at fixing the problem but not quite as quickly as it could have been."

"I clearly detailed the two issues with my car which is under AUC Warranty. I was told both issues had been rectified, but when I drove away from the dealership it was clear both issues were still present. I now have to revisit."

"I am happy with the service."

"They were happy and friendly, and the service I receive is always excellent."

"They were excellent."

"completely happy with the service"

"Asked for a quote for some body shop repairs, told I would receive them by post, nothing did"

"NOT ABLE TO SORT PROBLEM."

"I've had my 1 series since May 2010 and I love it. I do a lot of driving with my job and it's important for me to feel safe and reassured on the motorway and I always do in my car. I love it"

"very helpful and not pushy and was happy with the person I dealt with I would recommend him"

"The dealer is expensive."

"I had a problem with the steering column in the car and the service manager explained in detail what the problem was as it attracted a high cost to repair. Fortunately for me the repair replacement was covered under warrenty"

"A huge improvement over my previous dealer Williams Liverpool but it was still not quite up to standard given the huge premium your dealers charge."

"This was an MOT visit"

"Staff were very efficient and friendly"

"Excellent - service in good time and car returned cleaned"

"asked for wipers to be changed but on collection was told none in stock but no arrngments made for swap to carry out at a later date. had problems with rear bumper was told that this had been fixed with a screw if not happy can book back in"

"Would be convenient if a loan car was more easy to get"

"I have been using Halliwell Jones for a number of years, they are excellent."

"Warrington provide ecxellent service car was collected and returned"

"I am retired but lack of courtesy cars would be a problem if I was still working"

"I have had to return to the dealership on numerous occasions, they broke the headlamp holder whilst changing the bulb."

"the mechanic Paul Needham is excilent i trust them there . Also Paul Lancelott cant do enough for me"

"Absolutly fantastic and the day gym membership is a nice touch ."

"Overall the staff was very efficient."

"Good"

"Staff are always very pleasant to deal with and in the main very helpful."

"Dealership simply inspected vehicle when they should have serviced it, had to return a second time"

"Really great, always offer a collect and return service if needed"

"Excellent service, carried out my instructions to the letter"

"Service was OK although I asked for my drivers seat not to be moved due to a back problem and it was moved."

"The service could not be better"

"Excellent experience, managed to repair my vehicle the following day"