Loading...

ABOUT HALLIWELL JONES WARRINGTON

Welcome to Halliwell Jones Warrington.

Latest News & Events

Show me

0 items found Done

No news found with your current search criteria.

WHAT A DIFFERENCE A DAY MAKES.

Read

BMW Upgrade Scheme.

Read

Spring into Summer

Read

BMW Help: Recalls

Read

The Halliwell Jones Rewards Card

Read

Upgrade Event

Read

The new BMW 2 Series Active & Gran Tourer

Read

BMW 6 SERIES GRAN TURISMO NOW WITH 0% APR

Read

What Car? Car of the Year Awards

Read

Our Latest Motability Offers

Read

BMW i8 Roadster

Read

Looking for a nearly new BMW?

Read

Impress with the new BMW Shadow Edition

Read

The all-new BMW X3.

Read

NEW Halliwell Jones Films

Read

Best Large Executive Company Car

Read

BMW Group wins Low Emission Vehicle Manufaturer of the Year

Read

CONFIRM YOUR ATTENDANCE.

Read

What type of BMW Engine is right for you?

Read

BMW xDRIVE.

Read

Meet the team

0 items found Done
  • No filters have been added

No news found with your current search criteria.

Sam Leslie

BMW New Car Sales Manager
  • Years in the company

Nigel Mckay

Business Manager
  • Years in the company

Carl Owens

New Car Sales Executive
  • Years in the company

Matthew Higgins

New Car Sales Executive
  • Years in the company

Melanie Gill

New Car Sales Executive
  • Years in the company

Matthew Turner

New Car Sales Executive
  • Years in the company

Anthony Chisnall

BMW iSpecialist
  • Years in the company

Robert Woodward

Corporate Sales Manager
  • Years in the company

Gwyn Jones

Used Car Sales Manager
  • Years in the company

Keith Crummey

Business Manager
  • Years in the company

Greg Etchells

Used Car Sales Executive
  • Years in the company

Chris Ratcliffe

Used Car sales Executive
  • Years in the company

Nick Wilson

Used Car Sales Executive
  • Years in the company

David Bevan

Used Car Sales Executive
  • Years in the company

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

I’ve given this score just for one little reason. I was contacted about end of warranty service just a week before it ran out. Only one appointment was the Friday. If I was in work I wouldn’t of made it,subsequently forcing me to pay after that date

Service

Assistant gave a quote for several vehicles both new and used to help with oyr decision on a new car

Service

I was able to wait for my car to be serviced in comfort and great facilities for me to use

Service

again a pleasent reassuring experiance

Service

The chap pulled out all the stops to get me the correct tyre for my car even when they did not have it in stock

Service

All staff very helpful. James kept in regular contact to ensure I was up to date. My experience was very relaxed and explained thoroughly, not pushy in any way. The car was built before expected date which is a bonus.

Service

Always go above and beyond what is required. Had a problem with a marked leather seat. It was perfect after the service and valet.

Service

The BMW, Mini sales, service and body shop at Halliwell Jones in Warrington all offer, professional, efficient and helpful services in a friendly and comfortable environment.

Service

Ecellent service and very professional

Service

Staff are very friendly and helpful. My car was ready at the agreed time and the work had been completed perfectly.

Service

Liked on line booking system, car ready when requested

Service

You didn't fix all of the issues that I reported

Service

One fault/issue is still not fixed

Service

I have had to go back several times with same problem. All beit the problem was intermittent but Matt Smith with help of myself locating the spot, seems to have fixed it for now.

Service

Friendly advice and excellent workmanship

Service

Friendly and helpful service - vehicle returned in excellent order

Service

You earned it

Service

Extremely fast and considerate response. My problem was a broken tailgate strut, dealt with under warranty. The broken strut left the tailgate fully open and the car therefore undrivable. From call to fixing and back on the road took circa 6 hrs.

Service

Very focussed team that goes the extra distance to deliver what the customer wants.

Service

No problems

Service

Super overall job completed within set time

Service

Their service guys especially Dave Fairclough , are all excellent

Service

Everything done as explained

Service

Great Customer Service

Service

Halliwell Jones is a pleasant place, the staff are always very friendly and very professional

Service

Staff Always very pleasant and welcoming

Service

Always a good company to work with

Service

Following my cars service the vehicle was presented having been washed and valeted.

Service

Made to feel welcome, everything was explained. Really good customer service.

Service

Very professional service provided.

Service

It was a pleasant experience

Service

Service was done as part of the service pack

Service

David Fairclough at Warrington, is usually the person who deals with me when I take my car in for service, etc. He is friendly, efficient and knows/understands exactly what I want. He keeps me informed about the progress of the work being done.

Service

On time and on budget

Service

Excellent customer service

Service

Good car, but spoiled by not having a spare wheel storage. No oil dipstick, and lack of storage pockets in car.

Service

Only one aspect marred the experience. Overall I found the service staff very helpful and friendly.

Service

because you did what you was asked to do

Service

The service by the staff is excellent and the "real" value of the work is good when you consider the unpriced extras done for you

Service

Our car was collected and dropped back off to my wife on completion of the service with all information explained clearly

Service

Not sure if the service milagehas bern set correctly

Service

Extra hour wait than expected.Good customer service and facilities available while waiting (coffee/cakes/guest wifi/workstation)

Service

Everything done as said without any problem

Service

Completed my MOT protect and MOT in the times advertised.

Service

Service identified tyre problem but you had no replacement until following week.

Service

as above plus Paul and Dave are top guys.

Service

Excellent service staff (Andrew Hughes)

Service

The service is very good, I can’t find any fault at all with quality of the servicing of my car.

Service

exellent service

Service

Everyone was pleasant and helpful, felt like an important customer to them.

Service

job well done

Service

The service department are very good.

Service

Andrew kept me informed and provided excellent service.

Service

Everyth8ng went smoothly, the attention was great and my car got a video health check, all went to plan without any hiccupsAlways great to deal with Halliwell Jones

Service

All the staff at Warrington branch are friendly and helpful nothing to much trouble for them, helped me make alternative arrangements to get a loan vehicle to enable me to get back and to to work while the vehicle was serviced

Service

Our car was serviced on time and returned washed and hoovered.We were told of the wear to tyres and given a printout if all work carried out.

Service

Excellent service level , very professional staff and polite throughout.

Service

Picked car up from my house on time agreed and kept me informed

Service

no courtesy car availability was the only issue

Service

As above, it was a very pleasant experience, on picking up my car after the service it was a nice touch that it had also been cleaned/valeted!

Service

Service team did their utmost to offset the impact of the need for three visits to resolve my issue

Service

I booked the car in for a cold starting issue (see below). There were no courtesy cars available for several weeks which is ok for a scheduled visit (e.g. service) when you can plan ahead but not for a fault which needs attention sooner.

Service

The service and mot were completed as expected

Service

I have brought the car twice now to the garrage! I was dealt with professionally! It was easy to get to! The showroom is spacious, cozy, service was good! I dealt with Mr Andrew Hughes who was very professional both the times!

Service

great service

Service

Great Staff! Couldn't do enough but nothing was forced on me. 10/10Car was valeted and was like new after service. 10/10

Service

It went well

Service

Good service

Service

Everything done to make my visit a good one, all work carried out and to timings advised. Signed up to new service package which was previously not available when purchased car.

Service

All the work was done as arranged and within the time frame given.

Service

Told them not to do windscreen wipers and to charge me £4.50 for screenwash and they charged me for the screen wash on £325 quoted service. Spoke to BMW afterwards and refunded money and valet for hassle. Otherwise apart from cost it was fine

Service

warm customer welcome professional staff

Service

All work undertaken was first class and on time. The staff were friendly and helpful.

Service

Pleasant to deal with

Service

Halliwell Jones serviced and applied updates to the car and telephoned me when the car was ready for collection - what more could you ask for.

Service

The fault was not rectified without pressure from BMW. The first time I was fobbed off by the dealer

Service

Car was returned cleaned with all work done and no unexpected costs.

Service

Paul was very helpful without being over pushy which is a real positive for me. He explained my options very clearly and was very knowledgeable regarding vehicles. Excellent handover of new vehicle.

Service

Work carried out on same day even though not pre-booked and a recall download as well . Car back by end of day spotless.

Service

Whole list of things to look atnothing at all looked atcouldnt even be bothered to change a fuse on the cigarette lighter

Service

Professional and efficient

Service

No faults. Confusion over loan car ... rectified quickly.

Service

They are very customer focussed and friendly.

Service

as per comments above.

Service

Had to take the car back as they had forgotten to reset the oil service indicator. Also in the check list they had 3 of the tyres at the wrong side. A bit of lack of care and attention that you would not expect from such a company

Service

Took in car as had puncture on passenger side, BMW advised that found a nail in tyre and replaced but didn’t tell me was driver side they replaced. So passenger tyre was not inspected and had to return next day when again I had a flat tyre.

Service

Have used HJ for a few years now (we have 2 BMW in the family) and the service levels have been consistently high

Service

As question 1

Sales

I would have expected the centre to have known about the problems when ordering a spare wheel. Other than that they were excellent

Sales

always good, about the 5th car I have bought from them

Sales

Excellent sales support and customer service , as always. Sales always go the extra mile for their customers

Sales

Paul Clegg helped and assisted me from start to finish with my new car.

Sales

The sales exec (Matt Higgins) was knowledgable, friendly, and with absolutely no sales pressure tactics. He explored, and computer built, several options for us before we decided. He kept us informed every step of the way from interest to handover.

Sales

Matthew Higgins (@ BMW Halliwell Warrington) provided a top class service and made the pick of my new car perfect. matthew took time to show me all the workings and has checked in serveral times since to ensure all OK.

Sales

Very helpfull and explained everything throughly

Sales

Halliwell Jones were fabulous - lots of communication, efficient and very friendly service. My car was in a great bay and presented superbly - thank you.

Sales

Can't fault them.from reception to sales

Sales

I left the showroom with the car I wanted, and lots of information regarding my purchase.

Sales

Nothing was too much trouble and everything went to plan. A very smooth and pleasant experience.

Sales

No issues around service

Sales

Total satisfaction.

Sales

I always receive a great level of service from all colleagues at Halliwell Jones, making everything easier and efficient

Sales

No problems with transaction

Sales

See above I felt a valued customer through out

Sales

The team where very helpful and supportive. I can't thanks Matthew and Nail enough. I will definitely be back

Sales

Amazing service

Sales

Always excellent at Warrington.

Sales

Our salesperson Carl was excellent.

Sales

the sales person James Morgan

Sales

Everyone at Halliwell Jones Warrington made the purchasing and delivery of my new car a pleasure.

Sales

Fourth Bmw explains it

Sales

I felt that I was looked after through the whole process.

Sales

See the comment for Q1.

Sales

Very good the only thing they could have done better was to inform me of my payment options. I wasn't aware that I couldn't pay the rest of my deposit on credit card so would have helped to know this earlier.

Sales

Again, brilliant staff, really made to feel like we were being welcomed as BMW customers rather than just another customer being sold another car. My family were taken care of, even ensuring that my easily bored 4 year old was made to feel welcome.

Sales

They kept me posted every step of the way and we’re very helpful

Sales

Experience at the BMW centre was fantastic, everything was done smoothly and all my questions were answered

Sales

Philip jones, Matthew Higgins and Richard Halliday at the warrington branch were amazing. They did a great job.

Sales

Excellent customer service, in particular from Melanie who excelled in her role

Sales

Carl Owens at Halliwell Jones was excellent throughout

Sales

Very very smooth.

Sales

Salesman was exceptional

Sales

The whole process was handled in a calm and professional manner making the purchase simple and stress free.

Sales

The dealership looked after me throughout the period between cars.

Sales

The dealership Halliwell Jones is an excellent company and I have purchased cars from them for 24 years. The staff are of high quality and seem to be proud of being part of the company rather than just turning up for the wages they are proud workers.

Sales

Friendly and helpful staff.

Sales

They were high quality and helped me whenever i needed it.

Sales

Customer service was excellent and the sales executive who dealt with my purchase ( Matthew Higgins) is to be commended for his professionalism, knowledge and patience with my order.

Sales

Mel was excellent

Sales

I have always dreamed of getting into a BMW since I was a young lad and when I got the chance to own 1 I thought my dream come true - The showroom is immaculate everybody is friendly and the handover was done superb, Craig Hudson is a credit to BMW.

Sales

Slight problem at the start of my purchase, but more than made up for this when the business manager got involved

Sales

Cannot fault it that is why my family have bought 4 cars from Halliwell Jones Warrington